Returns & Exchanges
At KAZO TOYS, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your KAZO TOYS account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Pack the Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing